$1699—All-inclusive 5-star Fairmont Mayakoba, reg. $3168

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Always a great experience

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A first class vacation always

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We had booked with Travelzoo based on all inclusive. But then we had realized there were over 22% in taxes and fees added and furthermore realized the number of restaurants for dinner were limited.

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Amazing experience. The property was beautiful, the food was amazing and the staff were so kind and helpful.

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Restaurant food could have been better. Steakhouse was excellent but others were so/so

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There was an unfortunate incident with very strong chemical odors in our room. This problem and the cause has not been explained by Mayakoba management.

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A wonderful experience- eighth year!

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Loved the trip!

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The hotel was decorated for the holidays and was a magical experience.

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Everyone was so nice and accommodating.

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We went right after peak season – first full week of September – so it was relatively empty. We got a free upgrade – possibly because we told them we were there for my brother’s 40th, and possibly because it was under booked, but nevertheless they did not have to do that. Parts of the hotel are fairly far apart, so you do have to take a bike or wait for a golf cart chauffeur. But overall, beautiful hotel and thus great deal on Travelzoo

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This was our second visit to the Fairmont Mayakoba, both booked through Travelzoo, and once again, it exceeded our expectations. The staff is truly exceptional, going above and beyond to ensure an unforgettable stay. The property itself is stunning, offering a perfect blend of natural beauty and luxury.

With plenty of restaurants to choose from, there’s always something to satisfy your cravings. Located just 40 minutes from Cancun airport, the resort is easily accessible by car or shuttle. Once you arrive, you’re transported into a serene neighborhood with several properties nearby—but trust me, you won’t want to leave the Fairmont!

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We want to express our heartfelt appreciation to the entire team at the hotel. The exceptional service is the reason we keep coming back and rebooking year after year. During our stay, we experienced a slip and fall, and we were blown away by the care and professionalism of everyone involved—from the front desk staff to the paramedics and the onsite doctor. You all went above and beyond to ensure we were taken care of. Your service is truly second to none! We can’t wait to return next year, and it’s all thanks to the incredible staff who make every visit unforgettable.

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The Mayakoba region of playa del Carmen is an ecological site, waterways, bicycle, walking paths and lots of lush plants so you feel some sense of privacy even though your in a resort

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The staff service is excellent, they remember you at the restaurants, the beach, they are attentive with out being intrusive.

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Most of the staff were wonderful.. the problems are not their fault it’s the stricture and the system.
The lagoon and resort location was really very nice.

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There was hardly any of the advertised activities. Was basically thrown out of Ciello bar as they had a private event . Most other resort buffets ( much less expensive at that) are far superior. Food selection is very limited and was very disappointing and to top it off after charging resort fee (40) which I knew about and you disclosed , they charged an additional usd 36 daily which was what they called “ discretionary service charge”!which was not discretionary and you had not disclosed upfront!!! I tipped well in cash and found this to be highly questionable since you had supposedly identified any additional charges!

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3rd time there. It’s really incredible.

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absolutely. Most of the people

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The rooms… we had to be moved after our first room was beyond moldy. Also, the check in and check out staff. Unprofessional. Never followed up with the butler inquiry

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Amazing

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Wish I knew about the extra fees and taxes ahead of time.

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We had some trouble upon check in. It took 5 hours to get into our room. Also 12 hour before they got our internet working. A bit of sticker shock upon check out fees are high including what was called Travel Zoo taxes.

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Hotel excelente! Muy buena comida y bebida, así como la remodelación quedó todo perfecto!

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We had a wonderful time. The food was delicious, the service was great, everyone was super friendly and helpful. And the property is in a great location.

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Great experience. Very relaxing. Everyone was very attentive.

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really excellent experience, beautifully maintained property, excellent food

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excellent stay. Loved the Eco Tour on the Fairmont boat. Wish there was a hot tub in either pool area. Service and food were truly excellent.

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Everything about it was excellent. Highly recommend

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Very nice place. Staff were all friendly–top notch. However, I hate the system where you have to sign off on all the drinks and service at an all inclusive. An unnecessary annoyance. It seemed as if we had to wait around for a half hour or more after every meal to get our check–time that we could have spent enjoying the resort and our vacation.

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Love the property, food, golf, all inclusive 5 star

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Would love to know when you offer this deal again.

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We had a good time and hope to go back

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another great time at Mayakoba- we went this same time last year, and it was just as magical as the last time. there was a slight issue with no king rooms available the night we checked in but they fixed it the next day. we had a wonderful time and are going back in January with the family. Love Fairmont Mayakoba!!

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4th time at this resort and it never disappoints. There is almost nothing I would change about this place. Staff, food, accommodations, grounds…. It’s all great.

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great time. Beautiful hotel. Even thought we had the all inclusive, gratuity is not included so you have to sign a ticket every time you get a drink/food. We tipped based on the service, not the amount of the bill since obviously the prices are a bit high if you were just paying them. A bit odd compared to our other all inclusive experiences but no big deal, just don’t freak out when you see a bill for a LOT, it does come off at the end. The food was delicious, drinks were great, and the hotel is beautiful. Would gladly return.

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Fabulous help from Vanessa and the concierge staff, and sweet gifts of champagne, sweets, and art! We loved our beachfront palapa and location in town, Starbucks on premises!

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Arranging the transportation from hotel to airport.

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I address the concerned already.

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We have been to the Fairmont Mayakoba on many occasions. It has always been a highlight. Top notch food and service. Love the spa and the restaurants.

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It was the best stay ever!

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I’ve been coming to the Fairmont Mayakoba resort for over 5+ years and through Travelzoo and when we checked out we were hit with a $2k plus of 21% Govermental tax…You need to spell out explicitly the cost per day…and extra $300 a night for taxes along with the $500+ room rate to make it $800+ a night? No thanks!

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Wonderful hotel, beautiful grounds and very good staff. Food was amazing.

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Although we bought a voucher for the all-inclusive package. Beware of the 21% tax and all the tips that are not included. We tip 15-20% off the menu prices which are astronomical. Our bill for both taxes and tips was about the half the price of the voucher. Would we do it again YES but want people to know upfront about this.

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Beautiful room, lovely pool and restaurant near the ocean, perfect beach area, lunch and dinner were best meals.

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We really enjoyed our stay so thank you. There is an opportunity to improve breakfast. Maybe less options but cook to order?

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Everything was great. Just some maintenance is needed to be a great location.

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need more communication with guests to know about all activities

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This Travel Zoo package was excellent. We had a wonderful time. It is a bit of a quiet resort at this time of year (mid August), which was fine with us.

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Great place for a holiday for adult couples and families. We had a Signature Casita Suite, which was roomy and beautiful. Service was exceptional. Staff were excellent. Sport activities were included and great to try out. The Travel Zoo special made it worthwhile; especially the all-inclusive package. Otherwise, meals would be quite pricey. Only thing to note it there isn’t a lot re night life, no night shows that are common at many other resorts. Having said that, it was perfect for us. We would definitely go back.

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A relaxing and fun filled experience

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Recommend the all inclusive package

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The staff and food were excellent. Unfortunately it rained for all of our stay and we were unable to take advantage of the activities.