Carnival Cruise Line embarrassing “Poop Cruise” forced a quick response


The Carnival Cruise Line regularly browses the headlines of the cruise industry with its huge and bold plan. As one of the largest cruise lines in the world, it has loyal followers from explorers around the world singing praise -But sometimes, guests get fair slightly A little surprised. For example, The new carnival -recently received a heavy response as a result of a new reward programThat will see the lifetime status canceled, and passenger loyalty based on the money spent from the night on the ship. Many passengers think of new changes of smell, but is it Right As spicy as a famous carnival “Poop Cruise”?

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Just like Disney Cruise Line toilet defect a few months ago Leading to unpleasant number two spreads on board, Douokie Carnival’s disaster has been supported from the bowl-this time, which is not caused by Carnival guests eradicate wet wipes. The famous carnival “Poop Cruise” has reappeared more than a decade later, thanks to Netflix’s documentary exploring what could be the most rough cruise journey in history. Naturally, the carnival has quickly entered the full damage control mode, despite its professional and humble responding to the incident.

Carnival Poop cruise has reappeared in a new documentary

The famous “Poop Cruise” nickname refers to the four -night carnival travel schedule in February 2013 to Cozumel, Mexico; While sailing at the Triumph Carnival, an engine fire room caused a full power outage on board, leaving more than 4,000 guests and crew stranded in the sea in the hot and humid Mexico Gulf for a few days without working to the toilet-so the name of the faked cruise. Of course, the Poop Cruise Cruise Line Carnival event may be one of the companies to forget, but Netflix seems to say “no way” for it.

Triumph carnival Disaster Travel Schedule 2013

Galveston, Texas, → Cozumel, Mexico

On Tuesday, June 24, 2025, the Triumph Carnival incident reappeared in the new Netflix documentary anthology, eight episodes called Trainweck. The platform removes a new Trainweck Episodes every Tuesday on past sensation events that light up the media madness. Episode 55 minutes, titled Cruise has been published 7.3 million timesdefer Top 10 Netflix data.

The episode features 28-year-old passenger Devin Marble traveling around the dark lanes of the Triumph carnival during the incident when he was looking for a working bathroom.

“But every time I go into the bathroom, you open the door, ‘No, that’s not working,'” Devin said in the show. “Go to the next, ‘No, it’s disgusting, which doesn’t work,” he said.

For about four days, guests were trapped on the carnival of the climate in a sticky climate, hot without toilet, air conditioning, or lighting on many parts of the ship. Passengers who had sunbathed on the open deck of the ship dragged the mattress out of their cabin to escape the heat, and what was once a warm buffet selection was replaced by whatever food left after easily removed. Meanwhile, the carnival crew members are still doing their best to keep the guests comfortable and safe, even when the sewage floods the ship – the documentary shows a staff member standing in brown water in his cabin. Finally, the ship was pulled into Mobile, Alabama.

Note that the episode of the documentary series of the documentary contains some rotten and visual languages ​​that may have a few viewers.

Indeed, it has been more than a decade since the “Poop Cruise” of Triumph’s iconic in 2013, but the cruise line has not ignored the re -organization by Netflix; The brand releases a quick response through the man who is the voice of carnival to many loyal fans: Ambassador John Heald and its popular Facebook page.

Carnival Ambassador Reply Netflix Episode Carnival Poop Cruise

Carnival Cruise Line issued a relatively positive statement in response to Netflix’s Cruise Episodes to explain how the company has learned from the incident and has taken steps to ensure that guests and crew have never faced the same disaster again.

“The success of the Triumph carnival over 12 years ago is a moment that can be taught for the entire cruise industry,” Carnival brand ambassador John Heald read in a video statement on his Facebook page. “A thorough investigation following the incident shows the weaknesses of the design that have been corrected and leading the Carnival Cruise Line to invest more than $ 500 million across our fleet in comprehensive fire prevention and oppression, reduced redundancy, and enhanced management systems, all supporting our commitment to strong security standards,” the statement said.

Heald also praised the Triumph Carnival crew for the way they handled a very “ugly” situation while sympathizing with guests who had been having difficulty over the past year. He also urged a documentary viewer to be careful and take it with a grain of salt:

“When you watch this program, if you do it, please take it with a little salt, and hopefully they will never forget, despite the very difficult conditions, very challenging conditions, for guests, and do not deny that, behind the scenes there is a crew who works very hard to do his best,” Heald said in His Facebook video.

Carnival later stated that more than 53 million passengers had sailed on their vessels and “enjoyed a safe and unforgettable vacation” since the “Caca” catastrophe in 2013.

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Where is the success of the carnival today?

Today, the success of the famous carnival is still in operation, but no longer under that name. After the 2013 incident, the ship still did not serve four months for $ 200 million repairs to make it better. The ship was renamed the carnival Sunrise as part of its reform.

Overall, Netflix Train The episode that showcases the “Poop Cruise” incident of Carnival is an opening point of view into what is probably one of the most horrific cruise accidents of the century. However, although it is easily lost in the sensation of broken sailing vessels with 4,000 people aboard the ship, each sharing non-operating toilets, overflowing, living in the dumping of sewer, and melting, the features exhibited by passengers, and the understanding of passengers destined by passengers and understanding.

Carnival Carnival Carnival Carnival Ship at Cozumel, Mexico, in 2013, now called Sunrise Carnival following repair

Mcharles999 / dreamstime

Carnival Carnival Carnival Carnival Ship at Cozumel, Mexico, in 2013, now called Sunrise Carnival following repair

This episode provides a balanced account delivery as it humbly tells the story of the workers’ experience and guests, both of which challenge and disgusting for all. Interviews from Cruise guests, Carnival cruise director, Jen Baxter, crew members, media, lawyers, and Carnival’s PR team all added their two cents to the story. However, in the middle of all the voices, the real hero of the event was clear on the day. They, as Carnival Ambassador John Heald said in a response, 1,090 crew members on board were unable to do enough for guests and strive to ensure their safety and comfort, which media coverage at that time failed to describe.





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